Engendering Quality :

Ongoing Quality Improvement

A commitment to quality care requires ongoing investment in finding ways to maintain what works well and improve what does not.

Working closely with local governments and health care facilities, Fistula Care worked to improve quality by helping increase communication between staff and supervisors and monitoring health services to find the gaps between established standards and actual practice. The analysis and use of facility data for decision making and efforts to build upon strengths and address changes through facilitative supervision and medical monitoring are major opportunities for ongoing quality improvement.

This section includes training modules to provide clinical supervisors, health care providers, and national-level stakeholders with the skills to review and interpret data in order to strengthen health systems and services. The modules include guides for discussion and interactive activities, as well as handouts and other tools to teach lessons about data gathering, analysis, and application. The modules supplement EngenderHealth’s facilitative supervision tools, which emphasize team problem solving and communication.

This section also includes Fistula Care’s medical monitoring checklists to assist the supervision process for both routine service delivery and training programs. The checklists cover important elements to discuss, with forms for making notes and suggesting recommendations for future action.

View the Resources and Tools.

This resource was made possible by the generous support of the American people through the U.S. Agency for International Development (USAID), under the terms of the cooperative agreement GHS-A-00-07-00021-00. The information provided on this resource is not official U.S. Government information and does not represent the views or positions of the USAID or the U.S. Government.